Ottawa used car dealership licence revoked

Marcel Motors Ltd. – which operates as Eastside Better Used Cars, has had their car dealership licence revoked after a number of complaints were sent to the Ontario Motor Vehicle Industry Council, these complaints alleged that the dealership had failed to pay out liens on trade-in cars, not paid warranty providers and breached multiple other conditions.  

The Ontario Motor Vehicle Industry Council, which regulates vehicle sales in the area, announced that Marcel Motors Ltd engaged in conduct that “may place the car-buying public at risk.” It said the business and its sole officer and director, Nitin Chopra, “may not legally sell, lease, buy or consign vehicles.”

In a statement, John Carmichael, the council’s CEO explained the reasons for this termination. He said in this statement that the suspension “was triggered following recent serious consumer complaints and alleged breaches of conditions of registration”. The Licence Appeal Tribunal or more commonly known as LAT, ordered this contract termination earlier this year, and are very content with the recent decision by the council. “This type of alleged behaviour and resulting consumer harm will not be tolerated,” he later added. It’s good to know that these consumer protection groups are willing to take action against all the offenders. They aren’t standing back and pretending nothing is happening anymore.

Unfortunately the dealership, Eastside Better Used Cars couldn’t be reached for comment at the time of writing. Other news providers are claiming that the dealership has disconnected their phone line.

Customers who want more information can contact OMVIC at 1-800-943-6002 ext. 3942



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